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Grej Segura Help!! I am formulating a new workflow rule and it's not working.
Given that the Type = Solutions Renewal, it should send an email alert every time the StageName is changed from the list in red to the list in blue. This is for our opportunities.
and (
and (
ISPICKVAL(Type, "Solutions Renewal"),
OR (
ISPICKVAL(StageName, "Buyout - Notification Received"),
ISPICKVAL(StageName, "Removal - Notification Received"),
ISPICKVAL(StageName, "Buyout"),
ISPICKVAL(StageName, "Removed (non-renewal)")
)
),
or(
and(ISCHANGED(StageName), ISPICKVAL(StageName, "Renewal")),
and(ISCHANGED(StageName), ISPICKVAL(StageName, "Renewed as is (auto renewed)")),
and(ISCHANGED(StageName), ISPICKVAL(StageName, "Renewed/Replaced Existing Contract(s)"))
)
)
the syntax was ok. i also made an email alert connected to it. the problem i guess is within the logic. im not sure about the ISCHANGED function that i used.