function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

Enabling Service Cloud Console as an option in Apps?

How does one get Service Cloud console to appear as an app in one's developer sandbox? For some reason, Service Cloud Console is not an app option in our Developer Edition.


We are developing a solution that will be used by our client who is currently using Service Cloud Console so it would be very helpful to develop against a similar environment...



...then more questions about Live Agent and Service Cloud Console! 


Thanks in advance!


Best Answer chosen by Admin (Salesforce Developers) 

Figured it out.


We needed to have users designated as "Service Cloud User"... which I did.


...and, after having designated myself as a Service Cloud User, we now have the option to create a Service Cloud Console app!