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ulfulf 

modified emailpublisher not visible in Case Feed

Hello,

 

I created my own emailpublisher according to the default case feed documentation:

 

http://www.salesforce.com/us/developer/docs/case_feed_dev/index.htm

 

I basically created a new VisualForce page with the following code:

 

<apex:page standardController="Case">
    <apex:emailPublisher entityId="{!case.id}"
        fromVisibility="selectable"
        emailBodyHeight="500em"
        subjectVisibility="readOnly"
        subject="Your Cirrus support request"
        toVisibility="readOnly"
        toAddresses="{!case.contact.email}"
        emailBody="">
     </apex:emailPublisher>
</apex:page>

and  made sure the security permissions allow me to use this VF page.

However, my new email provider does not show up when I open a case in my case feed. The feed always shows the original email provider.

 

 

I am almost sure I am missing a detail, but I have no idea what is wrong.

Any help is aprechiated.

 

 

Thanks,

Ulf

 

 

 

ulfulf

The solution was towait for the Winter13 update to happen.

After the Salesforce update the Case Feed publicher enhanxcements are available as expected.