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Chhavi
Custom Email Publisher - Original Email Message not included in the Body
I have created a custom Email Publisher because I wanted to make the "To" field as Read- Only . It works fine except -
<apex:emailPublisher id="myEmailPublisher" entityId="{!case.id}" width="500px" title="Send an Email" expandableHeader="true" autoCollapseBody="true" showAdditionalFields="true" fromVisibility="selectable" toVisibility="readOnly" toAddresses="{!case.contact.email}" bccVisibility="hidden" ccVisibility="hidden" emailBody="" emailBodyFormat="HTML" reRender="myEmailPublisher" subjectVisibility="editable" subject="Re:{!case.subject}" enableQuickText="true" onSubmitFailure="alert('failed');" fromAddresses=abc@abc.com showSendButton="true" sendButtonName="Send Email" /> </apex:page> Can someone help me on this urgently Thanks Chhavi Vashist
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Sorry I'm a little late here, haven't been on the forum for long. You can create a formula field to get the case tag. "ref:_"& LEFT($Organization.Id,4)& "0"& RIGHT(LEFT($Organization.Id,15),4)& "._"& LEFT(Id,4)& "0"&RIGHT(Id,5)&":ref"
Then you just put that in as the default message.
If you want to add some space at the top for the message use javascript. See
http://boards.developerforce.com/t5/Visualforce-Development/End-of-Line-Character-in-apex-emailPublisher/m-p/573933#M60972