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SFDC_dreamforce2010SFDC_dreamforce2010 

Chatter Email Digest Help

Hi there,


I had a strange problem and was wondering if you could share your thoughts on it.


I have users who are not able to open up files from the chatter dialy digest emails. But when they login into Salesforce, they are able to open the files without any problem. But when they click on the link itself in the chatter email, they are redirected to the login page and after they enter their credentials- they get an error message


“You are required to use a secure browser to connect to salesforce.com.
Please connect securely to salesforce.com using a browser that supports 128-bit encryption “.


Its for all the browsers and i changed the security settings & added salesforce as a trusted website but it doesnt seem to work, Am i missing something.


I was informed by Salesforce support that a fix would be out in Spring 11 release, i dnt see any mention about it in Spring 11 release notes…

 

Appreciate your response.

cloudcodercloudcoder

Now that Spring 11 has been rolled out to all instances, have you tried it again?

SFDC_dreamforce2010SFDC_dreamforce2010

Yes, i tried if after the Spring 11 release and it didnt work out, It works fine with the Firefox browser but it doesnt work on IE & Chrome. Is it some bug with the functionality.

cloudcodercloudcoder

Sounds like a bug. You might want to open a support case.

SFDC_dreamforce2010SFDC_dreamforce2010

I did open up a ticket with SFDC support but they were not able to fix the issue & i am given different answer each time i call them. I was wondering if someone in the board had faced such a issue and was able to fix it.

cloudcodercloudcoder

Do you have a ticket number? I will see what I can find out.

SFDC_dreamforce2010SFDC_dreamforce2010

Quinton, here you go : 04573335

 

Thanks a ton!!!

SFDC_dreamforce2010SFDC_dreamforce2010

Hi Quinton,

 

Were you able to get any information as to why this issue is occuring.

 

I appreciate your help.

 

Thanks!

cloudcodercloudcoder

Just sent you an email to follow up.

Kai.makelaKai.makela

It seems there is a bug in the link chatter produces for the download. The link start with http:// instead of https://

 

Copy the http://  link to browser and add the s and the link will work