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ErikTheTinkererErikTheTinkerer 

Compliance-related Archiving of Chatter

Hello,

 

I know there are pre-built solutions out there for archiving chatter posts and comments for compliance reasons, but for cost reasons, my team needs to create our own.

 

I am thinking we could just write some triggers to email every post/comment to an internal email address, and use our existing email archiving/compliance solution (Smarsh, etc.) to track the content.

 

Any issues with that? Any better suggestions?

 

Thanks!

Erik

cloudcodercloudcoder

Your approach is certainly achievable, but it does put some overhead on performance. You might want to consider a scheduled apex job to 'sweep' the relevant objects every x mins/hours.

chrisct1chrisct1

Erik,

 

Did you ever reach a solution?

 

My company has a free app listed on the SFDC AppExchange that will meet your needs: Archive for Chatter

 

Also, if you'd like to learn more, please watch the video on our website: eDynamics - Archive for Chatter

 

Thanks,

 

Chris