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JieMeJieMe 

customer portal website

Available in: Enterprise, Unlimited, and Developer Editions

 

User Permissions Needed
To enable the Customer Portal:“Customize Application”
To enable the Salesforce Customer Portal:
  1. Click Your Name | Setup | Customize | Customer Portal | Settings.
  2. Click Edit.
  3. Select Enable Customer Portal.
  4. Click Save.
  5. Continue setting up the portal.  

under enterprise editon,i can't see customer portal,why?

 

my profile is system admin,the permission is no problem.

 

can anyone help me ,thanks!

Best Answer chosen by Admin (Salesforce Developers) 
NasipuriNasipuri

It seems a license issue.

 

Enterprise does not necessarily have the customer portal license.

 

Please check your Company profile , to make sure if you have portal license, else you need to contact SFDC to purchase.

 

For new developer edition you get customer portal license free.

 

Thanks and Regards,

Dinesh Nasipuri

Dinesh.nasipuri@gmail.com

All Answers

NasipuriNasipuri

It seems a license issue.

 

Enterprise does not necessarily have the customer portal license.

 

Please check your Company profile , to make sure if you have portal license, else you need to contact SFDC to purchase.

 

For new developer edition you get customer portal license free.

 

Thanks and Regards,

Dinesh Nasipuri

Dinesh.nasipuri@gmail.com

This was selected as the best answer
SAPOCSAPOC

You need to purchase any of the below licenses to use Customer Portal

 

  • High Volume Customer Portal User
  • Authenticated Website User
  • Customer Portal ManagerStandard
  • Customer Portal Manager Custom

https://help.salesforce.com/apex/HTViewHelpDoc?id=customer_portal_manage_users.htm&language=en#CPuserlicenses
Ryan-GuestRyan-Guest

Yup, you'll need to purchase either a customer or partner portal to login with sites.
JieMeJieMe

thanks!  after purchase licenses , i can see customer portal website?
SAPOCSAPOC

you cannot see the website.You can see the option for Customer portal in Setup and you need to configure it.You need to enable contacts on accounts as Portal user.then you can login as portal user from that contact.
JieMeJieMe

SAPOC ,thank you!