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Down time during system maintenance
I received an admin email this morning indicating that when our instance receives the update to Winter '10, everything, including Sites on that instance, will be unavailable. It indicated that a "branded maintenance page" would be served instead of our normal content.
I want to confirm, without any doubt, that this "branded maintenance page" is the page that I have confirmed for the HTTP 500/503 page for the site, and not some forcibly Force.com branded page I have no control over.
Showing a Force.com branded page when the capability to show one that I create is already in teh system is unacceptable in in our implementation, especially with the guarantee of 3 2-hour maintenance windows every year, and potentially more during actual unplanned downtime.
Someone from Salesforce Product Management, please respond. We're on NA1 and slated for this update in 1 week.
Unfortunately, the ""branded maintenance page"" until the Winter'10 release will be the Force.com branded generic maintenance page, not the customized one you associated with your site.
With the Winter'10 release we introduced a new error page lookup where you will be able to upload your own custom page that would be served from cache servers during the maintenance windows.
All Answers
Unfortunately, the ""branded maintenance page"" until the Winter'10 release will be the Force.com branded generic maintenance page, not the customized one you associated with your site.
With the Winter'10 release we introduced a new error page lookup where you will be able to upload your own custom page that would be served from cache servers during the maintenance windows.
Ugh. So...how long is the actual down time going to be? I know you guys give yourselves a generous window with 2 hours, but seriously, that much downtime multiple times a year on a production website is not going to help you adopt high volume customers.
How do you handle high-profile customers? I can't imagine Dell would be super-happy about IdeaStorm being down for 2 hours per quarter planned, and whatever potential unplanned time that could occur...
there is a 10 hour downtown planned for this weekend, Saturday, December 19th, 2009 at 7:00pm PST to 4:00am PST.
does that mean that all Sites will be down for the same amount of time??????
is you are in the GMT zone, that is totally unacceptable, as this is the BIGGEST WEEKEND of the year in terms of sales.
Hi Bulent
Need help on the following.
I created a customer portal using force.com sites. As per Summer 12 release. How to show my custom maintenance page in sites while salesforce announced a maintenance downtime.
Thanks
Marris