function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
rohit.mehtarohit.mehta 

SSO and Customer Portal

Hello,

 

I have a question and am a little confused after reading the documentation.

I want to use SSO for the customer portal. My users are authenticated on a custom app. From the custom app when they click on a link, I need to then forward them to the Customer Portal and do not want them to login again.

 

Questions -

1. Do I need to use federated authentication or can I use delegated authentication and what is the preferred way?

2. If while logging in, If I find that a user does not exist in Salesforce, can I then create a user by using the api and then log them in?

 

Thanks

Rohit

GHpingGHping

Hello Rohit,

 

I work for a company called Ping Identity. We specialize in SSO and are partners with Salesforce. We have also worked with many clients on portal projects As far as federated vs. delegated authentications, I would say the preferred method depends on your individual use case.  I would be happy to hear a little more about some project specifics and get you in touch with one of our Solutions Architects. If you find a conversation to be of value, please feel free to email me ghilgers@pingidentity.com.

 

Regards,

 

Graham