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SSO and Customer Portal



I have a question and am a little confused after reading the documentation.

I want to use SSO for the customer portal. My users are authenticated on a custom app. From the custom app when they click on a link, I need to then forward them to the Customer Portal and do not want them to login again.


Questions -

1. Do I need to use federated authentication or can I use delegated authentication and what is the preferred way?

2. If while logging in, If I find that a user does not exist in Salesforce, can I then create a user by using the api and then log them in?





Hello Rohit,


I work for a company called Ping Identity. We specialize in SSO and are partners with Salesforce. We have also worked with many clients on portal projects As far as federated vs. delegated authentications, I would say the preferred method depends on your individual use case.  I would be happy to hear a little more about some project specifics and get you in touch with one of our Solutions Architects. If you find a conversation to be of value, please feel free to email me