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unable to view dashboard for user a/c



1.  I have created a report and saved that report in My Personal Report.

2.  Then created a clone of that report and saved that in a new report folder(MY_Report_Folder)  

3.  Then i copied the clone report in new Dashboard (My_Dashboard_folder).

4.  Last I created a force free user account. 


Everything is working quite well.


From here the problem starts....


The new logged in user is able to view and run all the reports created by admin user.

But unable to view Dashboard. (The dashboard folder is visble in the logged in user)


Whenever I m trying to open dashboard it is displying.



Insufficient Privileges

You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary. 


The credential set for the user are below.


Profile setting for the user are below




User License free                                                                                        Custom profile (Checked)

Custom App settings

Sample App Volunteerforce (default)

(Unchecked ) Overwrite users' personal tab customizations

Tab Settings

1.Standers Tab Settings :->All Tab are Default On

2.Custom Tab Settings  :->All Tab are Default On


Administrative Permission :->Everything is Checked

General User Permission :-> Everything is Checked

Standard Object Permission :->Everthing is Checked

Custom Object Permission :-Everthing is Checked


Kindly  help me. What m I Missing here….





Any one there help me out...


Users with a - Free user license cannot edit or create new dashboards and can only view dashboards if the Running User of the dashboard also has a - Free license.


thanks  Pradeep_Navatar,


in simple words, the running user must be from the same group.