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Itayb34
Validation on Choice
Hello
I've added a screen which the user can pick which license to create with choices (Trial / Production / Cloud), but I'd like to have validation on some options. For example: user with "Support" profile can't pick production license.
I can create a decision option and route to two different screens, but i'm wondering if I can add validation on a choice (so when a support user picks "production" choice, an error message is displayed - "you can't pick this kind of license").
Thanks
Itay
Sure you can create that. So first I'm assuming that the choices aren't part of the user profiles in SalesForce? Flow respects those so obviously if person in SalesForce, for whatever reason, didn't have access to these choices then they won't in Flow either...for most part.
You can use a Decision after the selection to say "If User Profile X selected 'Production' then go here". So you would need to make different decision elements in your Flow based on the user profile. So this won't stop them from picking it, but will give them an error once they have. You can then just route them back to the selection screen to pick something else. Pretty much same thing validation rules already do since user can still pick the choice, then rule fires and gives them an error.
Darrell
All Answers
Sure you can create that. So first I'm assuming that the choices aren't part of the user profiles in SalesForce? Flow respects those so obviously if person in SalesForce, for whatever reason, didn't have access to these choices then they won't in Flow either...for most part.
You can use a Decision after the selection to say "If User Profile X selected 'Production' then go here". So you would need to make different decision elements in your Flow based on the user profile. So this won't stop them from picking it, but will give them an error once they have. You can then just route them back to the selection screen to pick something else. Pretty much same thing validation rules already do since user can still pick the choice, then rule fires and gives them an error.
Darrell
Thanks Darrel
Eventually I created a decision element based on profile, so if it's profile X - they see a certain screen, and if it's other profile, they see different screen.