You need to sign in to do that
Don't have an account?
JoshT
S control for emailing solutions
I am looking to create a custom button in solutions which calls an S Contol that would pop up a window for emailing a solution. Currently you have to select send an email in activity history and then select the template and the contact.
Ideally I would like a button in a solution that would automatically select the template for you and then you manually chose the contact.
As well maybe a button in cases that could do the same but use the contact already chosen for the case.
How hard would this be to create? I couldn't program to save my life.
Ideally I would like a button in a solution that would automatically select the template for you and then you manually chose the contact.
As well maybe a button in cases that could do the same but use the contact already chosen for the case.
How hard would this be to create? I couldn't program to save my life.
Here is the URL of the button:
/email/author/emailauthor.jsp?retURL=%2F{!Case.Id}%3FsrPos%3D0%26srKp%3D500&p3_lkid={!Case.Id}&rtype=003&p2_lkid={!Case.ContactId}&template_id=[insert Template Id Here]
You will need to first create the template and substitute its ID for [Insert Template Id Here]