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Reference to Document Resource

Hi everyone,

I have a question on how to access my attachment on Document section in my S-Control. Before, I was able to "copy and paste" the URL, and it worked fine. However, now it doesn't work anymore when I install my app to a different account. Salesforce support tells me that I need to create a query within the links to my internal items that call for the new ID then it will resolve to the new id for the document or object link.

However, what does that mean? How do I query my internal items? Can anyone give me an example or something? Thanks.

Can anyone help? Thanks.