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sebastiangnagnarellasebastiangnagnarella 

Check if user is currently in a call

Hi,

 

Does anybody know if there is a way to check if the user is currently in a call?

 

I checked sforce.console.cti.getCallObjectIds (javascript) but I think it only works if the CTI adapter creates a Call Task.

 

Any idea?

 

The ideal solution would be to check a global Apex variable.