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Assign Case To Myself button
Hello All,
Has anyone used the "Assign To Myself" package that creates a button allowing a user to assign a case to themselves?
I've installed the package and it works, but doesn't quite behave like I was expecting. The button does, as advertised, assign the case to the user logged in. However, instead of remaining in Console tab, it then open the case in the same screen under the Cases tab.
Has anyone been able to change the S Control to allow the case to repopulate in Console?
Thanks!
Michael