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aperillat remote authentication with 3rd party application via rest and oauth2
The current salesforce for zendesk integration does not allow for custom querying or flitered results that I am aware of.
Because of this I am attempting to create a custom remote access app to pull filtered results via SOQL query into a zendesk app to display in zendesk. I have connected to salesforce api using the OAUTH2.0 documentation. I am able to log in and retreive the filtered data fine using a browser with PHP. My problem is I do not want to have to log in to salesforce to authenticate. I have set my connected app to require login 'The first time they use this application' by including the 'refresh-token' option.
What I need to figure out is how to authenticate programatically, or through the zendesk app. I am curious how this is currently done with the existing salesforce for zendesk app?
I am aware of the posibility of the OAuth 2.0 username-password flow, yet am woried about the security with this method. Is this how the current integration does it or is there a safer method that I am missing?
Currently zendesk uses Remote Site to conenct with Salesforce as shown in the following link:
https://support.zendesk.com/entries/22077208-Salesforce-step-1-Installing-the-Zendesk-for-Salesforce-app-in-Salesforce
https://support.zendesk.com/entries/22066576
You are redirected to Salesforce and you need to give the SF username and password and authorize Zendesk to access SF data. - seems like they do use OAuth
Hi,
As we see that Zendesk uses OAuth - it uses the OAuth Refresh token to maintain user session.
Read more in the following doc to get a better understanding:
https://help.salesforce.com/apex/HTViewHelpDoc?id=remoteaccess_oauth_refresh_token_flow.htm&language=en