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jawtech
custom "help for this page" best practice?
We already have an online help repository. What could my "custom help" scontrol do to forward the user to the particular help content when they click on "Help for this Page"?
The help is already organized into a page for each Salesforce screen. Could I build *one* help scontrol that knows what screen Help for this Page was clicked and forward to the right content page?
Any best practices regarding this?
James Wikkerink
Cloudbench Applications
I see two approaches when using custom help:
An example of this is the LMA app, take a look at the Test Drive to see how it works. This example uses a formula field on the layout, but the concept can be still be applied.
Hope that helps,
Sati