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Chatter News Alerts - Setup Issue
I am trying to setup Chatter News Alerts and coming at a stop very early in the process
Copy the generated email address (it will end in a long string of letters.and.numbers.in.salesforce.com);
googlealerttochatter@p-1sxmfayyumw7wktnoaywh9ry.p4ypjmaa.p.apex.sandbox.salesforce.com
- Email address must be a valid Email Services address
As you can see, it isn't accepting the email address generated from the Email Service. I have tried this with other Servces, Email Addresses and Users.
I am testing this in Sandbox, could this be a problem?
OK. One thing that would be a dead easy change is to update the code so that it no longer validates the email you enter. This is a short term work around while we get the app corrected.
Naviagate to setup > develop > Apex Classes
Click "Edit" next to
GoogleAlertToChatterSettingsController
Comment out lines 33, 56,57,58. To comment out a line, simply prefix it with a "//" (two forward slashes). It will look like this -- note that I've commented out the "if () {" and the "} else {}" block but left the other portions in tact.
The attachment is a screenshot in case this is easier to understand (but it's of the same code, not an additional change):
All Answers
I'm able to install into a sandbox and configure the email address and settings. However, my generated email address ends in in.sandbox.salesforce.com which is what the controller expects. What sandbox instance are you on? Is it Spring 11 already?
PS If you are on a pre-rel sandbox, you can always set your email services address manually.
setup > create > cutom objects > Google Alert to Chatter Settings
googlealerttochatter@p-1sxmfayyumw7wktnoaywh9ry.p4ypjmaa.p.apex.sandbox.salesforce.com
We are on Spring 11, and any address I create ends in apex.sandbox.salesforce.com
Also, can you expand on how to set the email 'manually'.
OK. One thing that would be a dead easy change is to update the code so that it no longer validates the email you enter. This is a short term work around while we get the app corrected.
Naviagate to setup > develop > Apex Classes
Click "Edit" next to
GoogleAlertToChatterSettingsController
Comment out lines 33, 56,57,58. To comment out a line, simply prefix it with a "//" (two forward slashes). It will look like this -- note that I've commented out the "if () {" and the "} else {}" block but left the other portions in tact.
The attachment is a screenshot in case this is easier to understand (but it's of the same code, not an additional change):
Perfect. Worked a charm.
Thanks for the attention.
Great!
If you a chance, we always appreciate reviews on the apps. https://sites.secure.force.com/appexchange/listingDetail?listingId=a0N30000003GJFrEAO
I'm having a similar issue -- when I attempt to enter the email address on the settings page, it says"
(I put it in code just to make it easier to view.)
Is there some code in the Apex class I can change?
Thanks!
Hm. Have you tried updating the setting field size?
I can't find where to change the setting field size -- can you help with that?
Thansks for the feedback and suggestions about this. Newer versions of the application now effectively recognize sandbox email addresses and allow for installation, setup, and testing in your sandbox. You can click Get It Now to install the new version from it's AppExchange listing page: https://sites.secure.force.com/appexchange/listingDetail?listingId=a0N30000003GJFrEAO
Hello ReidC,
I was able to install the Chatter News Alerts without any issues, however, I am now looking for the best practices when you using this app.
Please let me know if you are able to assist me.
Regards,
Stacey
It's normally pretty quick. Unfortunately I can't support the app, you'd need to have a developer jump in and help out if it looks like things are goofy at all.
Best
Reid
@StaceyUS - it can take up to a day for Google to generate the first email with alert items. However, the status field change from "confirming" to "active" shouldn't take more than a minute. Make sure you've refreshed the account page to see if it changed. If the status stays as "confirming" and you're not receiving any Alert chatter posts on that account, walk through the setup instructions again and ensure the email address steps were all followed successfully.
As near as I can tell, the Search Terms field works the same as you'd treat the search box on www.google.com.
If you start using the app regularly, please post a review on the appexchange listing about your experience.
-Brad