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OssieOssie 

CTI Integration

Hello,

 

I have been tasked with integrated our telephone system with Salesforce and so wondered if someone could please help guide me in how this can be achieved. 

MarkSilberMarkSilber

You should start by looking at the AppExchange for CTI vendors that support your phone equipment. 
CTI_ExpertsCTI_Experts

Hello Ossie,

we have a Salesforce.com CTI Adapter supporting most PBX's.
Please don't hesiate to contact us. We can support you to integrate
CTI in your Salesforce.com environment.

Greetings from Berlin

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