You need to sign in to do that
Don't have an account?
Tony Roberts
API: Case OwnerID - Where to look it up?
Hi! I'm trying to determine the name of the queue / user that owns a case using the API.
I retrieve the case's OwnerID field and perform a lookup on the user table. If the owner is a user then I get the user's name and all is well. However, how can I get the name of the queue that owns the case?
Thanks in advance
Tony