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Hello,
when i assign a task to a resource the resource is not receivingan email. Is this by design?
Thanks
--silvano
Should send an email as long as you have the email box checked in the template AND you haven't otherwised disabled email for the recipient.
Dear Reid,
thank you for taking the time to answer my questions on sunday.
I cannot find an email template for the Milestone PM task notification.
No problem. There's not a special template for it, it's a standard task notification template.
Thanks Reid,
do i need to create the emailtemplate for the Milestone Tak, and then create a workflow also? Or this is a builtin
functionality of Milestone PM?
thanks
Should be standard functionality.
Actually i cannot find the email template? I go under My Email templates and is not there? Where i can find it?
Hm -- not sure if it's customizable now that i look. Here are a couple of help article that might help -- it will definitely send it.
https://na1.salesforce.com/help/doc/en/creating_tasks.htm#topic-title
https://na1.salesforce.com/help/doc/en/customize_layoutcustomize_ple.htm#PageLayoutNotes
i think you are referring about Salesforce Task, I'm referring about Milestone PM Task. I think are two different things rigth?
Silvano I apologize I had a different app on my brain (Action Plans) even though you clearly stated Milestones PM. Sorry. You are correct Milestones PM is outside of the native task framework and any email alerts are separate.
no problem at all...
I'm always grateful for your great support.
So there are not in Milestone PM built in email that are sent when a task is assigned to an user, is this correct?
Thanks Again
That is correct.
Sounds like it would be a great add to the app!!
Should send an email as long as you have the email box checked in the template AND you haven't otherwised disabled email for the recipient.
Dear Reid,
thank you for taking the time to answer my questions on sunday.
I cannot find an email template for the Milestone PM task notification.
Thanks
--silvano
No problem. There's not a special template for it, it's a standard task notification template.
Thanks Reid,
do i need to create the emailtemplate for the Milestone Tak, and then create a workflow also? Or this is a builtin
functionality of Milestone PM?
thanks
--silvano
Should be standard functionality.
Actually i cannot find the email template? I go under My Email templates and is not there? Where i can find it?
Thanks
Hm -- not sure if it's customizable now that i look. Here are a couple of help article that might help -- it will definitely send it.
https://na1.salesforce.com/help/doc/en/creating_tasks.htm#topic-title
https://na1.salesforce.com/help/doc/en/customize_layoutcustomize_ple.htm#PageLayoutNotes
Dear Reid,
i think you are referring about Salesforce Task, I'm referring about Milestone PM Task. I think are two different things rigth?
Thanks
--silvano
Silvano I apologize I had a different app on my brain (Action Plans) even though you clearly stated Milestones PM. Sorry. You are correct Milestones PM is outside of the native task framework and any email alerts are separate.
Dear Reid,
no problem at all...
I'm always grateful for your great support.
So there are not in Milestone PM built in email that are sent when a task is assigned to an user, is this correct?
Thanks Again
--silvano
That is correct.
Sounds like it would be a great add to the app!!