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Sergey FedorovSergey Fedorov 

Can't download video file on iPad using download servlet


I have a problem with my iPad2 and video files. I'm using Chatter Files for storing my video and audio files.

But, I can't download video file using "/sfc/servlet.shepherd/version/download/{!Id}" servlet. Audio files are downloaded and played correctly.

My iPad2 is not able to play video files which are downloaded from this servlet. I tried use video tag in the apexpage and tried download it directly, but it isn't worked.

Could you please help me to fix it?


Have you try to download this File as a NSData and then convert it to the original file?


Does your actual "file" has any size? or are you receiving Zero kb?


Are you sending the proper http credentials? token, instance, etc?


Did you find any solution for this.Please help us