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justyn Time Off Manager errors
Hi
I've installed Time Off Manager in my not for profit edition (it took a while as the install does not seem to be straightforward....).
All looks ok apart from when I try to save a time off request. I get the following error message:
Error: Invalid Data.
Review all error messages below to correct your data.
You cannot create Time Off Requests because your Employee Number is not configured.
Does any one have any helpful thoughts on how to correct this?
Thanks
Justyn
There's a field on the User object called Employee Number, have you set that for the User? It must match when you create a Time-Off Request record.
Hope that helps,
Sati
All Answers
There's a field on the User object called Employee Number, have you set that for the User? It must match when you create a Time-Off Request record.
Hope that helps,
Sati
Hi
I think that solved that issue, although now I need to sort why the employee doesn't get the 'time-off requests' tab appearing when they login. They also seem to be able to access the 'setup' and so could change everything, so I've made a mistake somewhere!
It's a shame that something that Salesforce developed isn't a nice straightforward installation.
Justyn
"...although now I need to sort why the employee doesn't get the 'time-off requests' tab appearing when they login."
Do these users have that tab visible in their profile?
"They also seem to be able to access the 'setup' and so could change everything, so I've made a mistake somewhere!"
You can also remove this permission on their profile, so they don't see full Setup.
Hope that helps,
Sati
Hi
Have sorted the 'time off request' tab problem. Can I ask what I should be looking for in the user profile in order to remove the permission for the 'setup' option to be available? What should I expect once it is done?
Thanks for your help it is very useful to new as a new person. I'm wanting to use this for our not for profit and only need to think through our tracking of half days, sick leave and training. I don't know if this is something that this particular system could or should be used for.
Justyn
There's a permission on the profile called View Setup and Configuration. Uncheck that and the users will not have access to App and Administration Setup.
Best,
Sati
Found it. Only problem is that it is unchecked for the employee profile, but checked in the standard user profile and I can't see how to edit the standard user profile. I assume I must be missing something or maybe have not setup the profile correctly?
Justyn
Some of the permissions on standard profiles cannot be changed, hence the ability to change it on the employee profile. You should clone the standard user profile, remove this perm, and use that going forward.
Best,
Sati
As always a perfect and helpful reply. Thank you SO much.
Justyn
Hi
I don't know if you can help on this problem, but there seems to be an apex warning being given when I try to submit a new time off request:-
Force.com Sandbox
Apex script unhandled trigger exception by user/organization: 005A0000000MqIW/00DR0000000FYpG Source organization: 00DA0000000IcHk (null)
time_off_request_before_trig: execution of BeforeInsert
caused by: System.Exception: Assertion Failed
Class.ptoPackage.adjust_pending_time_off: line 419, column 5
Trigger.time_off_request_before_trig: line 214, column 27
Do you think this might be something that I could rectify or is it something more fundamental with the app?
I hope you can help.
Regards
Justyn
Hi all, in time off manager after approving the record owner was changing with the help of ptopackage class. But requestor is also changing. Where it is changing i am unable to finding. Can anybody know please tell me.
Thanks,
Vinod