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SuvraSuvra 

Web-To-Case

Hi all, Can anyone kindly give me a brief idea about the web-to-case functionality in salesforce and how it is related to Contact or other objects.. Thanks in advance, Suvra
shillyershillyer

Take a look at the Online Help on Web-to-Case.

 

Hope that helps,

Sati
Mate_KokenyesiMate_Kokenyesi

https://help.salesforce.com/HTViewHelpDoc?id=setting_up_web_to_case.htm&language=en_US

 

Note: Whenever possible, Web-generated cases are automatically linked to the relevant contact and account based on the customer’s email address.