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ak
Email to case not working?
I have been testing email to case but cannot seem to get it working. The error I get from the SalesforceAgent file is below:
Any one any ideas why this is failing? It says "File Not Found: C:\\EmailAgent\\email2case.txt" but this file ins in the EmailAgent Directory.
Thanks!
Log extract start
2008-03-30 23:40:00,999 141 [main] INFO com.sforce.SalesforceAgent - Loading configuration file sfdcConfig.txt
2008-03-30 23:40:00,999 141 [main] INFO com.sforce.SalesforceAgent - Parsing config file: C:\\EmailAgent\\email2case.txt
2008-03-30 23:40:00,999 141 [main] ERROR com.sforce.SalesforceAgent - File Not Found: C:\\EmailAgent\\email2case.txt : C:\EmailAgent\email2case.txt (The system cannot find the file specified)
java.io.FileNotFoundException: C:\EmailAgent\email2case.txt (The system cannot find the file specified)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileReader.<init>(Unknown Source)
at com.sforce.SalesforceAgent.readFile(SalesforceAgent.java:286)
at com.sforce.SalesforceAgent.loadConfig(SalesforceAgent.java:267)
at com.sforce.SalesforceAgent.main(SalesforceAgent.java:125)
2008-03-30 23:40:00,999 141 [main] INFO com.sforce.SalesforceAgent - Unable to create configuration for service: com.sforce.mail.EmailService with file C:\\EmailAgent\\email2case.txt
Lof extract end
Any one any ideas why this is failing? It says "File Not Found: C:\\EmailAgent\\email2case.txt" but this file ins in the EmailAgent Directory.
Thanks!
Log extract start
2008-03-30 23:40:00,999 141 [main] INFO com.sforce.SalesforceAgent - Loading configuration file sfdcConfig.txt
2008-03-30 23:40:00,999 141 [main] INFO com.sforce.SalesforceAgent - Parsing config file: C:\\EmailAgent\\email2case.txt
2008-03-30 23:40:00,999 141 [main] ERROR com.sforce.SalesforceAgent - File Not Found: C:\\EmailAgent\\email2case.txt : C:\EmailAgent\email2case.txt (The system cannot find the file specified)
java.io.FileNotFoundException: C:\EmailAgent\email2case.txt (The system cannot find the file specified)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileReader.<init>(Unknown Source)
at com.sforce.SalesforceAgent.readFile(SalesforceAgent.java:286)
at com.sforce.SalesforceAgent.loadConfig(SalesforceAgent.java:267)
at com.sforce.SalesforceAgent.main(SalesforceAgent.java:125)
2008-03-30 23:40:00,999 141 [main] INFO com.sforce.SalesforceAgent - Unable to create configuration for service: com.sforce.mail.EmailService with file C:\\EmailAgent\\email2case.txt
Lof extract end
ak
OK I solved this. I should check for more dir references in those config files. I missed one so the program was looking in the wrong place! It was a long day......