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AnidevAnidev 

Survey Force anonymous login

Hi All,

 

I have installed an app "Survey Force App" for one of our clients

However, I am able to solicit anonymous surveys only.

Need to attach them to respective contacts

 

In one of the reviews for this app i got  the following details:

 

"Once you have the survey working correctly(never did), you still need to connect an email service to move your questions to the contacts and back to SFDC " 

 

Can anyone please suggest what can be the way forward?

 

Many thanks in advance,

Ani

@altius_rup@altius_rup

You will need to customize Survey Forcevlike this :

- sending out survey emails, include an encrypted Contact id parameter in the survey url

- in the code managing the survey answer, add a trigger to interpret the Contact id parameter and attach the answer to that Contact.

 

This requires programming skills and access to Apex : not available in Professional edition.

 

I hope that helps. Ask me if you need more details,

Rup
AnidevAnidev

Hi Rup,

 

Thank you very much for replying.

I am using a force.com - multi app ( enterprise edition) instance so have access to apex as well as limited programming skills.

Just to explain further following is the link i am able to send users:

 

https://c.na9.visual.force.com/apex/TakeSurvey?id=a0EE00000068p7LMAQ&cId=none&caId=none

 

The one highlighted above  as you pointed out, is a "contact parameter".

Now if i were to have a "customer portal", that Id would be automatically filled up when the receipient would login with his credentials,

as is what i understood from the documentation available on same.

Now since i donot have one i donot know how to go about :

 

  1. Providing unique Id to each survey taker
  2. Matching such with his salesforce contact Id

Or, use some kind of an external Id such as "email" 

 

Hope i am not bothering much.

 

Thanks once again,

 

Regards,

Ani