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bobby7430bobby7430 

Errors running Excel Connector after Install

Can anyone help me out?
 
I installed the connector on an Enterprise Edition; I have Outlook Edition 3.2, Office 2007 and XP Pro and have downloaded and installed the SF Office Toolkit also. The addin shows up in the list of addins; I connect to the salesforce sandbox to which I am a Sys Admin with the designated userid and password; I get the following error from within excel when i try to connect:
 
Pop-up window with the following message:
 
Error generated by request::not well formed at byte index 996
Exception Code 1
 
Could not establish connection to API service
 
Anyone willing to help out with your feedback is highly appreciated.
 
Thanks -