Our company have a requirement to display the Knowledge base articles on our company website whenever the website visitors search for the articles.
I know that we have Public Knowledge Base feature where we need to construct the salesforce website in order to display the articles for website visitors, but can we integrate the knowledge base articles with my company website ( not using the native salesforce website)?
Does the Knowledge base supports IFrame? if not can anyone suggest me with the Knowledge Base Integration Options with the websites?
Yes, you can use frames or iframes for the knowledge base feature. This was the mechanism that salesforce.com used in the Help & Training tab up until just a couple of releases ago.
Yes, you can use frames or iframes for the knowledge base feature. This was the mechanism that salesforce.com used in the Help & Training tab up until just a couple of releases ago.
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Thank You!!