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Announcing New Salesforce Developers Discussion Forums
Today we’re excited to announce the new Salesforce Developers Discussion Forums. We’ve listened to your feedback on how we can improve the forums. With Chatter Answers, built on the Salesforce1 Platform, we were able to implement an entirely new experience, integrated with the rest of the Salesforce Developers site. By the way, it’s also mobile-friendly.
We’ve migrated all the existing data, including user accounts. You can use the same Salesforce account you’ve always used to login right away. You’ll also have a great new user profile page that will highlight your community activity. Kudos have been replaced by “liking” a post instead and you’ll now be able to filter solved vs unsolved posts.
This is, of course, only the beginning — and because it’s built on the Salesforce1 Platform, we’re going to be able to bring you more features faster than ever before. Be sure to share any feedback, ideas, or questions you have on this forum post.
Hats off to our development team who has been working tirelessly over the past few months to bring this new experience to our community. And thanks to each of you for helping to build one of the most vibrant and collaborative developer communities ever.
Speaking of which, I can see that some of my old posts have likes on them (presumably translated from kudos), but my profile doesn't show any likes. Is this a known issue?
Currently, likes on your profile actually reflect the posts you have yourself liked as opposed to posts you have authored that have received likes. We're interested in feedback on what people would like to see on their profiles and how to make the language more clear.
On the old site, kudos were both a metric and motivator for contributors to answer questions. As such, it would be nice to know how many of one's posts have been liked. The old leaderboard was nice, too - it's a gamefication element that (I think) drives contributions.
Another feature that I'm missing already is the ability to edit my posts. It is common for me to share a post, only to realize that there are typos. For ordinary communications, some typos can be overlooked, but when posting code, typos are anathema. I'd rather edit my typos than re-post.
I'm enjoying the new site and look forward to its evolution.
Below are some of the points which might be missing or issues or recommendations, please implement same and make this forum a rockstart place -:)
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Discussion Forums text at top needs to be hyperlink to forum home page, its not clickable as of now
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" appears instead of quote in Post Title
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Even after updating nickname in profile, the posts shows old nickname - In my case I changed nickname from Chirag Mehta.ax236 to Chirag Mehta, still my old posts are showing my nick name on old posts and comments as "Chirag Mehta.ax236" and not "Chirag Mehta" (Not sure from where I got this nick name "Chirag Mehta.ax236" ?)
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When on any of Topic Page, we show posts on right with top line of that post - Can we extend that to show top 3 lines of post ? as most of time top line of post is Hi or Hello with new line, hence the actual post content is not visible in this preview mode, you need to click in to see some more detail ....
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When viewing any old post, I couldn't see to which TOPIC that post belongs. Top of that post only says Unsolved Questions > This Question, even the sidebar listing Topics isn't highlighted (for eg https://developer.salesforce.com/forums/ForumsMain?id=906F000000099w0IAA)
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User Profile
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When I hover over any user profile name, may be show a hover (like we do inside salesforce when you hover over any username) with details such as user since, replies count, questions posted etc (PS : I noticed we do show hover on user Image and not on user name, so may be enable same even on user name)
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Introduce concept of Badges and award user Badges based on their contribution
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Provide option to list users certification - This is helpful when posting or replying to Job Board forums
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Code Editor - Provide option to copy code, open in new window etc
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What would you like to know - May be while typing it down, starting show in ajax manner posts that match (like we do on developerforce.com)
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When posting or replying to post, I don't see an option to add code snippet ? There's none toolbar option to add/highlight code snippet. Even no option to add emoticons.
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....
Once again, thanks a lot!Regards,
Gaurav
first - thanks for the extensive feedback! Let me respond 1 by 1
1) you can return to home by clicking the breadcrumb right above the question feed. We've had some feedback that this may not be 100% intuitive so we'll be considering how the breadcrumbs should work sitewide as we evolve the overall site.
2) Are you seeing that on new posts or old posts? I think its working fine on new posts and may only be with some of the migrated data (which we're looking into)
3) I've updated your nickname for you. Not sure why it didn't save but we'll look into it! But you should be set for now
4) Absolutely! That's some great feedback and we're seeing the same thing. It may take a little time because of the holidays but that is going to be high on our list to try out.
5) Ah I see. I'm not sure its a configurable option in Chatter Answers but we may be able to add it as a custom option. Will look into it.
6a) Yes, will look into hover over name
6b) We actually built out a feature to enable badging but decided we weren't quite ready to roll it out. Its something we were planning to revisit post 1.0 release.
6c) For now you could certainly list it in your bio... but yes, that makes sense. We can certainly make this more "out of the box"
7/9) I know its not intuitive, but if you use pre tags like this:
We'll try to provide a "FAQ" page that answers questions like this
8) I think it starts to do that already? But maybe after you press enter? will see what we can do to improve it.
Keep 'em coming! Some great suggestions here.
We'll look into how we can make some of the stats more public (as appropriate) to make the experience fun and of course help get people recognition for the great service they are providing to the community. Thanks for the feedback!
With respect to "editing posts" that seems to be a very common request. We're taking it back to the Chatter Answers product team as one of the top pieces of feedback. I know there is concern about allowing edits once someone has begun to interact with your post/reply but at a minimum, you should be able to edit a post prior to someone commenting on it or maybe give you a preview option. Also, facebook seems to have an elegant solution for how to handle edits to existing posts so there are some options that could be implemented. No promises on timeline but will pass this along to them.
It's much more difficult to read posts without code blocks.
You can highlight code use pre tags. Not sure if we can build a custom editor or not but as long as you surround your code in the tags you will be set!
1. Losing of kudos
2. could not add our signature at the end each post.
3. Not getting the list to show the top authors in each forum
Kindly give the older one....
Instead of spending another 5 yrs addressing the mountain of feedback you're getting in this post please just let these discussion boards go the way of the dataloader and pass the torch onto stackexchange.
Unfortunately, when I change my nickname on my profile, this does not change the author name on my past posts/questions : can this be fixed ?
Rup
@subra: your kudos and the best solutions you've authored have been migrated over - I've actually verified this on your profile and can see that all the data has been migrated! Unfortunately we do not show your full stats on your profile at this point but I will look into a way to let you share this (GlynA asked for this as well, above). Also keep in mind that the "likes" on your profile page reflect content you yourself has liked. This seems to be a bit confusing so we're going to work on how we can make it more clear. Give us a bit of time and we'll make it better!
1. From my profile, I list my replies. Replies older than November 4 or so have a date of "Undefined NaN NaN" and their links are broken... (URL no longer exists).
2. It would be great to be notified when anyone replies to a post that I have also replied to, so that I can know when my reply is commented on. Also, it would be nice to know when a reply has been selected as a solution. Perhaps replying to a post should make you automatically "follow" that post.
-Glyn
Now, the likes we made are shown on the profile; instead, it would be more motivative if the likes a contributor got are shown.
Thanks again for the awesome enhancements...
-Harsha
- Harsha
Great Job! Many congratulations to team. Here are some questions for new look.
1. Where can I find individual RSS feed for the topics like "Apex Code Development" or "Visualforce Development"? It is missing in new UI.
2. Are we able to send private message to any board member as we did earlier?
3. Where is the advance search option? How can I search somebody with his name?
Thanks,
KapiL
lots of great feedback! May take a little bit of time to get to some of these as our development team is taking a brief and much needed break right now, but we'll get right on these after the holidays. Some of these issues are relatively simple and we can get to them pretty quickly. Some requests (like the ability to edit posts) actually need to get implemented in the underlying product so I'm passing along that feedback to the Chatter Answers product team.
GlynA: will look into the broken link issue and definitely agree with you on "auto-follow when you reply."
harsha__c: I'm looking into the best way to add likes (and best solutions) to your profile - should be relatively straight forward and I agree with its importance! Unfortunately as I mentioned above, "editing questions" does not appear to be something we can enable at the moment but I'm sharing this feedback with the product team. If you notice an issue with your post after its posted, you can delete it and repost at that time. As long as someone else hasn't replied to your post, you won't create any issues with continuity. I know its not a great solution though.
KapilC: You've brought up a number of the current limitations so I don't have any magic solutions for you. We do not presently have RSS capability but I'll look into this and see if its easy to create. We do not currently have "private message" support either. Its not on our short term roadmap at the moment as we did not see a huge amount of usage in the past - but curious to see how others feel about it. If there's a lot of interest we can definitely look into it. With regards to advanced search, your best bet is to go to the search bar in the upper right and type in "<Name>'s Profile" with quotes, for example "Jacob Lehrbaum's Profile." You can then see the persons posts by viewing their profile page.
What OS are you on? It works for me in Chrome on Mac OS X 10.8.5. Not sure if something else is going on. For clarity, attaching an animated GIF of the submission process
Yes your animated gif is what I would've expected.
I'm using Chrome on Windows 8. My Chrome is Version 31.0.1650.63 m
I also JUST noticed that, if I click any of the suggested posts, (i.e. the posts above the "Continue to post" button), nothing happen either, so I cannot open post from there.
Thanks a lot.
King
Sorry you are running into issues with this! Would you mind emailing me at jlehrbaum at salesforce.com? Just tried using Win8 with the same version of Chrome and not seeing the same issue but maybe we can debug it offline?
Sent. Thanks a lot!!
k.
Thanks for your clarifications on my concerns. For the advance search, it searches your profile but not mine any hack is there ;) . Also if i search "Jacob's Profile" it should returns some profiles including yours but it returns none. One other thing want to share with you that auto spell check is missing in current comment editior but it was in the old one.
Happy New Year to you and your team.
Thanks,
KapiL
Thanks,
Venkat
https://developer.salesforce.com/search?q=%22KapilC's%20profile%22
@Venkat: you should get notifications when you like posts. I'm going to look into whether we have the right behaviors configured for creating/answering. Give us a little time and we'll make sure we get those settings set up.
This is a new paragraph with a blank line separating it from the first paragraph.
<pre>
This is code in a pre block.
</pre>
This is another paragraph outside the pre block.
This is yet another paragraph. All paragraphs have blank lines in-between.
-Glyn (My signature in a separate paragraph.)
I also have seen the chatter communities created for the developers. So cool.
By the way, came to see another small issue with the dates (http://www.webpagescreenshot.info/img/52ca451d70b601-71383900) on the posts
Kudos again to the entire dev. team
Regards,
- Harsha
Hi,
I have a very basic doubt. How do I ask a question on this forum? Couldn't see a link to post a new question.
Just type the subject of your post into the main search box above the question feed. You then have an option to create a new post or select an existing post that has a similar topic.
I hope this helps.
Gaurav
Nice UI .Can you please address the following:
1. Not being able to edit a post. After posting i relaized I have typos, and needed to format the code snippet for better readbility but the only optio i have is to delete the post and then repost.
2. If i forget to wrap the code in <pre>, it displays as one big sentence. Can you enhance the editor to add code similar to the previous version.
Thanks,
1) There isn't much we can do about this until the underlying product (Chatter Answers) gets support for handling edits. We've shared this as feedback but it may take some time for it to get into their roadmap and released. You might want to submit this as an Idea in the ideaexchnage
2) Stay tuned, we're looking into how we can make this better.
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Poor information-sparse layout. Huge increase in scrolling
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Poor formatting controls
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Lack of editability
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Awkward search UI, lack of sorting options
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Underpowered search (seems to search only question titles?)
But the biggest issue I see? Terrible default sort options for all forums that all-but-guarantee new posts will be lost forever. This is supposed to be a discussion board but it feels like a wasteland.And, not that I expect this to change, it's very unfortunate that discussion forum identities are now tied 1:1 to SFDC logins.
I expect this redesign will end up driving a lot more traffic to salesforce.stackexchange.com.
I'd also LOVE to know if my forum session has timed out before I try to post! The frustration of carefully crafting an answer only to lose it because I'm (unknowingly) logged out is very frustrating!
-Glyn
https://developer.salesforce.com/forums/AnswersCustomPage?id=906F00000009Da4IAE
which I replied to just minutes ago. I can't find them in the regular list of posts (sorted by Date Posted) either!
With regards to the login issues you've flagged: we're investigating what our options may be. Some of this is based on the underlying platform authentication behavior but we'll see what we can do to make it better.
best,
-Jacob
Under Profile if we have total number of question solved it will great.
Thanks,
We're working on some updates to the profile page (amongst other things) and while I can't make any promises on the exact timing and scope of what we'll be able to add, but we've seen a number of requests for this and agree that it would be a great addition. Thanks for your feedback and stay tuned!
-Jacob
1) We're not seeing issues with page titles on our end but would love to fix this, if possible. Can you share some specific examples of URLs where the title does not change... or are you seeing inconsistent behavior even on the same URL?
2) We are committed to delivering a world-class experience with our fourms. If you have any specific feedback on what you do or do not like about the new UI I'd really appreciate if you could share it with me. This thread is a bit lengthy but I'd love to have you send me an email with your comments at jlehrbaum at salesforce dot com. I'm sure you are busy but anything you would be willing to share would be greatly appreciated.
thanks for your time!
-Jacob
It is still not sending emails when someone replies to your question or when some one also answers a post on which you earlier posted a reply. If this forum is is based on "Salesforce Answers" how come this is not working just like Answers community? It is very difficult to go and check every time all the posts for which you posted replies.
Forums are supposed to help developers rather than making it difficult to use.
The "notifications" behavior that the Answers Community uses is not out of the box "Chatter Answers" functionality so we're actually adding custom code to make this work. Sorry for the delay but we hope to get it to you soon!
We are committed to making this easy to use and world-class. There are a number of improvements we're actively working on and hope to get a number of them out shortly.
best,
-Jacob
https://developer.salesforce.com/forums/?id=906F00000009CnvIAE#!/feedtype=SINGLE_QUESTION_DETAIL&dc=Apex_Code_Development&criteria=UNANSWERED&id=906F00000008wG0IAI
1. Is it just me or is <pre></pre> not working? I see lots of refrences to using it in this thread but all I see is the <pre></pre> tags output as text? Seems like they're being escaped and not producing the desired behavior.
2. I'm finding the single sign on very frustrating. I actually want to log in with a different account than I'm usually logged into for development. Can we have the option to log in as a different user?
1 - The <pre> and /pre> tags should be selectable from the rich text toolbar -- we really, really need to encourage posted code snippets to format them to be readable. If I see a bunch of unformatted code, I tend to avoid even looking at it as it is too much mental work.
2 - Like Glyn, I work on several orgs and want to do all my forum posting from one SFDC id, and that may not be the ID I'm using in the browser at the moment; the old Forum gave me that flexibility
3 - Way too much scrolling; once you read a question and/or reply, the page refreshes back to the top - if you were working on someone's post at position 16, you have to scroll down to find it again (or to get to reading post 17) Most Apex or VF posts add no additional information in the first few lines so you have to open it up in its entirety to digest the essence of the problem. Too much below the fold as @TehNrd says.
4 - We desperately need a way to preview a post before sharing - and, if code is posted, an ability to edit it as one can make mistakes. The new format discourages responses as it is too hard to fix a typo/misstatement/code error.
Liora
1) what OS are you using? what IE/Chrome versions?
2) You should also be able to start a discussion by writing your query into the on-page search box. It will display some possible results and then you'll see a blue button that says "continue to post" (see image below)
note: you need to be logged in to click either of those two buttons
#1 and #2: these are both items we're working to improve. Stay tuned and thanks for your patience.
#3: we're getting some pretty conflicting feedback across the board on how much info to show above the fold. We could add a lot more but that means you just have to scroll more to see multiple posts. In fact, given your complaint about scrolling do you even want to see more above the fold? We've been considering testing a version of the feed that only shows titles/replies/author/likes/date and no description at all. Would that be better or worse?
#4: I hear you on this one. We've shared this feedback with the product team as its outside our control at the moment - but I don't expect this will change in the short term. The only thing I can suggest is to do the following (and not saying its good UX but its an option): write the post in a text editor and then paste it in. If you see any issues delete the post, edit it in your external editor and then paste it back in. Not ideal, but that will let you iterate. Alternatively you can copy your response from the form itself, delete your comment and then post it again. May require a little more formatting but could be another workaround for now.
Good news on #1 and #2; as for #3 - I prefer one liner subjects above the fold `a la stackexchange (or the old forum) -
On #4 - sorry to hear this is hard -- seems to me that SFDC which is all about good support for CRUD should support CRUD on posts within the forum - we're missing the 'U'
OS - Windows 8
Chrome - 32.0.1700.107 m
Thanks,
Liora
Thanks for the feedback on your feed preferences and I totally agree with you about the U in CRUD. I've shared this request with the Chatter Answers product team (its the #1 request I'm seeing in this thread) but you might also want to submit it as an idea in the IdeaExchange and maybe we can get all the people that have requested it on this thread to upvote it!
Hi Liora,
Do you see any errors in the browser? I just verified that I can click the "start a discussion" button on Windiws 8 / Chrome 32 on my end so it may be a configuration issue (possibly a security setting) on your system. Might be easier to debug via email: jlehrbaum at salesforce dot com
This is really great and there is no 'likings' i can see for my aldready got kudos?
could you please help me why i don't see those kudos of mine?
Thank you.
Don't worry, your kudos have all been migrated over as likes - however there is no way for you to directly see this at the moment. The box that says "likes" on your profile page is actually the content you yourself have liked, not likes you have received. However, from looking at the database I can see that you have received 27 likes (aka kudos) and have authored 28 best answers.
We're working to improve the profile page so that you (and others in this community) will be able to see those stats more directly
-Jacob
Regards,
Mani
@ilewi121 - not at the moment
@KymLe - private messages not available currently. suggest you make sure your profile is updated with your social outposts so people can connect with you as needed.
@jaw999 - the site is designed to be responsive and display great on a mobile phone, which is something that was lacking in our previous site and much requested. It should always ask you if you wish to log in with your production org before doing so. I understand it is frustrating for those of us working in multiple org enviornments. the separate or incognito browser is probably the best option as you mentioned.
New Profile is really awesome...!
In this enhanced profile view, there are no option to bookmark a discussion?
Thank you.
Please now my Chrome spell checker does not work?
1) Glad you like the new profiles! We have some updates we're working on that will hopefully make them even better.
2) For now, the best way to "bookmark" a discussion is to like it. It will then show up in your likes page. If you don't want to receive email notifications for discussions you've "liked" please unfollow them after you like them.
Hi Todd B.
You can use code highlighting today by using pre tags in your post (see image below for how this is done). Once you share your post (and possibly hit refresh if I recall correctly) you should see highlighting in your post. However, we're working on a more intuitive approach so please stay tuned!
Will look into the spell checker issue and see if there is anything we can do about that. Thanks for bringing it up.
Some of the updates are dependent on the Spring 14 release and some are dependent on some otherupdates we've been working on. Very excited to release it to you all soon.
That said, I'm confused about your comment about the default sort options not being chronologically descending. That *is* the behavior for most users so wondering what you are seeing. Mind hitting me up at jlehrbaum at salesforce dot com so we can see what is going on in your system?
best,
-Jacob
I'm not familar enough with the new one to say whether I like it less than the old, it may just be that I'm not used to it yet. But I definitely see a trend in a lot of software to dummy down the user interface (can you say Windows 8). It actually makes it hard for people that know what they are doing to do things. I'm not a huge fan, no I take that back, I abhor of any interface that tries to make the easier stuff easier but burying the advanced stuff where it is hard to find.
An even bigger example: https://developer.salesforce.com/forums/ForumsMain?id=906F00000009Cnv
I would love to add my Signature to all posts and replies automatically.
If i post something, i should have the ability to update that post/comment. Currently, I couldnt find out that feature.
Thanks
@Aaron Bauman, if you click through to any discussion you'll find the unique permalink for that post.
@Forcetree.com, signatures have been replaced with a full profile page for each user.
Hi, I'm trying to update my profile in the forum, but when I click on the Save button I am redirected to a page with the text:
503
SPACESHIP MAINTENANCE
We're improving our site. Please try again later.
Is this a planned downtime, or a bug?
I was able to add a profile picture from a png-file, but the resolution is so bad after uploading it and crop it that I am hardly recognizable even for myself.
Another question, Is there a way to connect the user on this forum with my trailblazer user? If not, I miss the opportunity to add a link to my trailblazer profile in the "SOCIAL" section.
I noticed that when you click on persons name in a post in this forum, it is linked to the old forum starting with https://dfc-org-production.my.site.com/...