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t.deepthi05t.deepthi05 

How convert inbound Html emails into readable format

Hi 

How can we convert Inbound Html emails recivecied through email services into readble format?

now i am adding them as notes and adding to the respective record in which i am unable read the attached email.

can convert it into html or pdf format and add it to the respective record.
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Instead of adding them as notes, you could add them as attachments; this would allow the file to be visible when they click on the "download" link. If you want to retain them as notes, you would instead have to strip the HTML out, which might be challenging depending on the complexity of the emails.
t.deepthi05t.deepthi05
Thank You your reply.

Ya it is possible with attachments.But i need it to be attached to notes or task and wanted to view the html email in readable format since attachemnt add storage space.