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Can we add a custom profile ,having a Guest License, to Organization Wide Email Address
Hi ,
In order for us to be able to send email notifications to a user who uses are site we need to add a custom profile to the Organization Wide Email Address so that when a user enters their contact info into our site, they will get an email notification with the Sender email address equal to something like : "noreply@someplce.org". Currently it is using a developer's email address instead. We'd like to change that:
Q) Is there a way that we can add a custom profile (Guest License) to org Wide Email Address so that we can set that Sender email adddress to noreply@someplace.org'?
Currently we get the error message:
SendEmail failed caused by: System.EmailException: SendEmail failed. First exception on row 0; first error: INSUFFICIENT_ACCESS_OR_READONLY, Not profiled to access this Org-wide Email.
Thanks
I had to go to the user page for Homeschool Site Guesr User user record and then I edited the Email Address and changed the previous value (which was an employee email address) to 'noreply@someaddress.com' . I then reran a test on the Sandbox Force.com Site page form and submitted the user information on that page form. The controller for the site then sends the user an email notification and I verified that the Sender or From email was 'noreply@someaddress.com' . So I never really had to use Org Wide Email Address at all. I just had to make sure that the Site Guest User Email was set to 'noreply@someaddress.com' and had the controller code setup the email using Subject, SenderDIsplayName,Replyto, and the BCC headers before sending the email.
I am still using Portal users but this should be the last project in using Protals for us.
Thanks for your help. USing your ideas I was able to think about that User Record and changing that email address.
All Answers
Yes this is possible by checking option "Allow All Profiles to Use this From Address" while defining Organization-Wide Email Address.
HI @Sonam_SFDC , Hi @Vinita_SFDC
I just tried that and the custom profile called "Homeschool Profile" does not show up in the list of custom profiles for Organization WIde Email Addresses because it is a Guest License and not a Salesforce License type. Is it possible that I have to change the Profile License type from Guest License to Salesforce License for this external user ? Thanks.
I had to go to the user page for Homeschool Site Guesr User user record and then I edited the Email Address and changed the previous value (which was an employee email address) to 'noreply@someaddress.com' . I then reran a test on the Sandbox Force.com Site page form and submitted the user information on that page form. The controller for the site then sends the user an email notification and I verified that the Sender or From email was 'noreply@someaddress.com' . So I never really had to use Org Wide Email Address at all. I just had to make sure that the Site Guest User Email was set to 'noreply@someaddress.com' and had the controller code setup the email using Subject, SenderDIsplayName,Replyto, and the BCC headers before sending the email.
I am still using Portal users but this should be the last project in using Protals for us.
Thanks for your help. USing your ideas I was able to think about that User Record and changing that email address.