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How do I assign a quote to a queue during approval?
As part of the approval process for our sales team I'd like to assign a quote to a queue to enable easy management of people who are able to approve the request.
Looking at the list of available object type however, Quote isn't one of them.
Do I have to assign each user 1 by 1 or is there a way to assign quotes to a queue?
Looking at the list of available object type however, Quote isn't one of them.
Do I have to assign each user 1 by 1 or is there a way to assign quotes to a queue?
Hope this helps.
Please mark as answer if this works.
Bryn
WHen we make a sale based on a quote the sales dude sends an email to an internal mailing list and anyone on that mailing list can then take the quote & process the sale.
I'd like to emulate that mailing list by assigning the quote to a Salesforce queue, made up of the same people that are currently on the mailing list, however Quote is not one of the objects that can be assigned to a queue so I'm looking for an alternative way to assign the Quote to a group of people rather than adding them 1 by 1 to the approval process.
Hopefully that makes things a little clearer.
-S
Make a custom object called Approval Process and have Qoutes as a related item....Custom objects can be put in queues
Setup>Create>Objects
Bryn
Regards:3D Modeling Services
Steps:-
https://help.salesforce.com/HTViewHelpDoc?id=approvals_considerations.htm&language=en_US