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AceldamaAceldama 

What's the best policy for managing Knowledge Article Data Categories?

We need to begin controlling Knowledge Articles by Data Category. Anyone have experience on using Roles vs. Profiles? Our idea is to strip access from Roles and provide access via the Profile settings. Any pitfalls?
Ashish_SFDCAshish_SFDC
Hi , 


See the below links, 

 http://help.salesforce.com/HTViewHelpDoc?id=knowledge_best_practices.htm&language=en_US

http://blog.edlconsulting.com/salesforce-com/crm/using-salesforce-knowledge-within-salesforce-communities/


Regards,
Ashish