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Email not send to particular domain
Hi
I written a simple workflow in salesforce, i.e. E-Mail have to send when the Email field have a value. (Email=! null)But emails are not send to particular domain. All Salesforce 52 IP Addresses are whitelisted. But still mail not send to that domain, please guide me to find out the reason.
I written a simple workflow in salesforce, i.e. E-Mail have to send when the Email field have a value. (Email=! null)But emails are not send to particular domain. All Salesforce 52 IP Addresses are whitelisted. But still mail not send to that domain, please guide me to find out the reason.
Did you test sending a mail manually from a test contact to the email address using the "Send Email" button?
are you getting any bounce back emails for this email adress?
When you send an emai to this address, check the email logs as explained in the doc below to see if there are any delivery issues:
http://help.salesforce.com/apex/HTViewHelpDoc?id=email_logs.htm&language=en_US
http://help.salesforce.com/apex/HTViewHelpDoc?id=email_logs_format.htm