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Hi, 

I have been trying to complete the challenge in Salesforce Loyalty Management module - "Create and Map Benefit Actions" but even after following the steps in the tutorial, I am still getting the message - "We can’t find the voucher associated with member CL004".  

Also I am getting this Error message - "An Error Occurred with Your "Assign and Process Member Benefits Based on Tier" Flow. Error element Process_Benefit_Action (FlowActionCall). The flow associated with the benefit Action failed. Ask your Salesforce admin for help."  

Please guide on the way forward. 

I everyone, in the module

"

Amélioration d'Agentforce pour qu'il agisse sur les donn√©es avec un langage conversationnel" 

My Einstein and Sales Emails are turned ON.

Stage 

1. “Dans la zone Quick Find (Recherche rapide), saisissez agent, puis cliquez sur Agent Actions (Actions d’agent)”.

Results when I'm searching for: “agent”:

Einstein

Agentforce Data Library

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Agentforce Assets

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Agentforce for Developers 

Many thanks for your support... 

Hello Trailblazers,  

I have a use case to see the consumed serialized product numbers on each Work Order. I don't want to use the Service Report as it is limited to individual Work Orders only. Based on my observation, tracking the serial numbers out-of-the-box (OOTB) in the Service Report is not possible either. I couldn't find a way to link between Work Order, Product Consumed, and the Serialized Product in Reports. 

Thanks in advance! 

https://www.saleswingsapp.com/predictive-lead-scoring-website-tracking-marketing-cloud/

MCE is moving closer to core so scoring and grading is a given, but if a client has both MCE and MCAE now and they may want a simple out of the box solution for scoring in engagement? 

I know there is personalisation but that is a lot more complex and costly. 

How much is this and how long is the implementation roughly?  

@Jyothsna Bitra (JB) @François Perret @Claudia Hoops @Erin Duncan 

#Marketing Cloud #Data Management #Sales Cloud 

Hello, 

I’ve created an AgentForce bot that assists users by answering their questions. The questions and answers are stored in a custom object, where each record contains a Question and Answer field. The bot uses a Flow to retrieve matching records based on user input and returns the corresponding answer. 

The bot works perfectly with standard objects like Account, fetching data based on the name. However, when querying the custom object, the behavior is inconsistent. Sometimes it returns the correct answer, but other times it throws an error. Additionally, I have to refresh the page after the first question for it to work again. Without a refresh, it fails on subsequent queries—this issue does not occur with standard objects.

Has anyone encountered a similar issue or knows how to resolve this? Any help would be greatly appreciated! 

• Complete free of cost software
• View MSG messages with attachments
• Open MSG files without file size limitations
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@* 質問広場～初心者から上級者まで～ 日本 *

画面フローで繰り返しコンポーネントを使っています。 

「買上日」を、2025/4/5と入力したら、追加ボタンを押した次のコンポーネントで、自動で「2025/4/5」と入っている状態にしたいのですが、可能でしょうか？ 

現在はデフォルト値を今日の日付にしています。

I need to display external documents in my Lightning Web Component (LWC). To address heap size limitations, I must make an asynchronous API call out in Apex. Currently, I am using a synchronous process, which restricts my file data to a maximum of 6 MB. By switching to an asynchronous approach, I can handle file data up to 12 MB. How can I achieve this functionality using an asynchronous process? I would appreciate any insights or guidance on this matter.