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serge_gainsbourg
PKB on Mobile Device: Article Fields Don't Display
I installed the most recent PBK version from the AppExchange and set it up according to the linked instructions.
I cleared the cache on both devices and used the exact same URL to access the PKB from a desktop and a mobile device, but I get different results for field visibility.
When viewing Articles in the PKB via a browser on a desktop, all Article Type fields are visible for all Article Types (one uses the standard Tabbed template, another the standard Table of Content template).
When viewing Articles in the PKB via a browser on a mobile device (Safari in this case), custom Article fields are not showing up on any Artcles, regarless of either Article Type.
Any ideas what might be going on?
I cleared the cache on both devices and used the exact same URL to access the PKB from a desktop and a mobile device, but I get different results for field visibility.
When viewing Articles in the PKB via a browser on a desktop, all Article Type fields are visible for all Article Types (one uses the standard Tabbed template, another the standard Table of Content template).
When viewing Articles in the PKB via a browser on a mobile device (Safari in this case), custom Article fields are not showing up on any Artcles, regarless of either Article Type.
Any ideas what might be going on?
Navigate to the site detail page and click the Public Access Settings button - this will take you to the profile for unauthenticated access to the site - you can then setup the field level security for the article types in question.