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kelly.lu1.3940702104676975E12
Can anyone help me to find out if can display the custom link or Formula field in new case page in custom portal?
Can anyone help me to find out if can display the custom link or Formula field in new case page in custom portal?
Yah You can Display Formula field and Custom link on the detail page of a record in the case object in Customer Portal.For a custom link create a custom link and makle sure you place it on the page layout of case Object , then assign the field to visible in the profile which is given to the customer portal User. This custom link comes to display when a record is inserted.
Create a formula filed and assign it to the profile in which the customer portal user is . Then you can see both working on the Customer portal Case object.
Formula field comes into view when a record is inserted.