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hvennam1.3968892315509075E12hvennam1.3968892315509075E12 

Email alert to multiple picklist values

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I have a custom multi pick list field  Impacted departments.

I need to trigger an email to the departments selected in the picklist.


Problem:
I have written individual workflow with email alert to all values in the picklist,but I am getting an email only if i select that particular value.

If I  am selecting multiple values it is not triggering an email.

Pls help me out with this issue.

Thanks
SFDC_DevloperSFDC_Devloper
Hi Vennam,

I hope below link helps you..

https://success.salesforce.com/answers?id=90630000000hCfnAAE

Thanks,
Rockzz
Phillip SouthernPhillip Southern
What does your workflow rule look like? are you doing a straight value comparison?

One thing you can do is utilize the Includes formula
INCLUDES(multiselect_picklist_field, text_literal)
which can monitor a multipicklist and then decipher if the selected values contains a specific text

example:
INCLUDES(Impacted_Department__c, 'Marketing Department')