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Pradeep Raju
How can we associate Interaction Log with a Case using Juntion Object in Service Cloud Console??
We customized standard interaction log with a custom VF page & standard case with custom page.These 2 objects Case & Interaction are related via a Junction Custom Object.The Problem is we can associate a interaction with multiple cases based on ID in the URL but we cant able to do other way around. Can anybody suggest some solutions ??
See if the code in the below aticle helps,
https://developer.salesforce.com/page/Custom_Interaction_Logs
Regards,
Ashish