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andy1227andy1227 

Article count limit exceeded

I have a Partner Test Environment org and I am loading Knowledge Article objects using the Bulk API.  At around 450 articles, I start receiving these errors:

STORAGE_LIMIT_EXCEEDED:Article count limit exceeded:--

Is there a hard limit to the maximum number of articles for a Partner Test Environment?  According to http://help.salesforce.com/apex/HTViewHelpDoc?id=limits_knowledge.htm&language=en_US there is a limit of 10k articles, so I'm not understanding why I'm getting these errors.

Thanks.

NehalNehal (Salesforce Developers) 
Hi,

Salesforce do enforce storage limits on Sandbox Orgs. It doesn't mean that this error will occur only if you are trying to load 10000 article in single load however, this error might occur even if (say for example) you had uploaded 9086 article on 28th April and when you trying to load 2997 more article today, out of these 2997 article 914 article loaded successfully, remaining were error out with error message that 'Article count limit exceeded'.

For this you would have to delete older and unnecessary records to gain access to your sandbox immediately.  You need to remove enough records to drop your usage below 100% to regain full functionality and for this you can get in touch with your Account Executive as well.

I hope this helps.
andy1227andy1227
I understand that there are general storage limits, but I am using only a fraction of the 1G limit of my org:

Storage Type Limit Used Percent Used
Data Storage 1.0 GB 12.4 MB 1%
File Storage 1.0 GB 0 B 0%

So is there a separate limit for the # of articles?  If so, what it it?
Kumar Saurav 10Kumar Saurav 10
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