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s_k_a
Custom console component not coming in console when record chage from one pagelayout to other page layout
I have two pagelayouts on case one for closed case and one for case open status. for Open case pagelayout a VF page added to custom console component rightside panel, where as for the closed page laytout there is no VF page added to custom console component.
If I create a case by cloning the closed case, for the new case the custom console component is not coming. even if I refresh all tabs or browser still the new case showing the closed case pagelayout only.
Can any body plz help on this.
Thanks
If I create a case by cloning the closed case, for the new case the custom console component is not coming. even if I refresh all tabs or browser still the new case showing the closed case pagelayout only.
Can any body plz help on this.
Thanks