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Custom console component not coming in console when record chage from one pagelayout to other page layout

I have two pagelayouts on case one for closed case and one for  case open status. for Open case pagelayout  a VF page added to custom console component rightside panel, where as for the closed page laytout there is no VF page added to custom console component.

If I create a case by cloning the closed case, for the new case the custom console component is not coming. even if I refresh all tabs or browser still the new case showing the closed case pagelayout only.

Can any body plz help on this.


Thanks