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Ramesh Somalagari
How to receive an SMS in Twilio and from Twilio API revert back the SMS to Customer
I need to install the Twilio package into my sandbox. I have have a requirement where I need to receive an SMS from the Customer and create a case. After that I need to Revert back an SMS to the Customer saying a received Conformation. How Do i Do it. I am completely new to this API. Please Help me out.
I've done this before, and this page is a great start on how to do this: https://www.twilio.com/blog/2013/11/integrating-twilio-and-salesforce-to-streamline-your-crm.html