Here are the steps to generate a mail merge document: 1. click on any opportunity record 2. click on Mail Merge button under Activity History related list 3. select an opportunity record to merge 4. select a mail merge template 5. click on Generate button and you are done here
When you click on the Generate button a mail merge document will be created and be sent to the record owner's email automatically. However I also like to send this mail merge document to the Notes & Attachment in opportunity automatically as well. Is it possible?
Hai Paul,
Can you explain a bit more, how to create a mail merge document id and if there can be any steps to replicate.
Regards,
Ashish
Here are the steps to generate a mail merge document:
1. click on any opportunity record
2. click on Mail Merge button under Activity History related list
3. select an opportunity record to merge
4. select a mail merge template
5. click on Generate button and you are done here
When you click on the Generate button a mail merge document will be created and be sent to the record owner's email automatically. However I also like to send this mail merge document to the Notes & Attachment in opportunity automatically as well. Is it possible?
This is currently not possible but there is an idea on the Idea exchange,
Extended Mailmerge: automatically attach document to record
https://success.salesforce.com/ideaView?id=08730000000gEMvAAM
Also see the thread below,
How can I make a mail merge be saved automatically as history in the object section (under opportunity)?
https://success.salesforce.com/answers?id=90630000000gkQOAAY
Regards,
Ashish