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Fraser Duncan API Call Information
Hi,
My organisation has integration with a customer where we receive new cases and updates via webservices. We send outbound messages from Salesforce and we receive updates from them.
We are having some serious issues over the last few days where we are constantly exceeding our API calls for the last 24hrs. I am just looking to find more information on API call requests.
If we receive a single update (that covers 10 different fields on an object) would this be classed as a single API call or would each field that is updated be an API call?
My organisation has integration with a customer where we receive new cases and updates via webservices. We send outbound messages from Salesforce and we receive updates from them.
We are having some serious issues over the last few days where we are constantly exceeding our API calls for the last 24hrs. I am just looking to find more information on API call requests.
If we receive a single update (that covers 10 different fields on an object) would this be classed as a single API call or would each field that is updated be an API call?
There is a limit of 5000 API call request per 24 hours.
You can check your api call consumption as provided in this link
http://help.channeltivity.com/support/articles/70868-i-m-running-out-of-salesforce-api-calls-how-do-i-check-my
A single API call can consist multiple records, so if you recieve a single update it would be a single API call.
Regards,
Amritesh