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Hello @Priyodeep Das you should have previous configurations preventing your opportunity from being saved (required field, new validation rule, dependent picklist dependency configuration, failing record triggered flow or before insert/update apex trigger). Remove the extra validation rules, open up all picklist dependencies, and try again. Look for example this thread, or this one to give you ideas. 

If you keep on getting the same error, then create a brand new playground (click 3 dot icon next to the Launch button, in the challenge section, and click create playground) and start again the challenge. 

Eric

Hi , 

Please check this post. 

Hello @Rubel Hasan, please have a look at the Agentforce Specialist exam guide 

https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide

And suggested materials suggested in it, to prepare the certification exam

• Trails: Earn Agentblazer Status to help prepare for your exam.
• Module: Salesforce Agentforce Specialist Certification Prep

Eric

Hi , 

I had the same issue probably because I launched a playground after so long. I just went to the playground, personal information, copied the username from advanced user details and logged in using the username and password. It linked the playground to my trailhead and I was able to verify. Give it a shot if you've tried everything else. 

Hi , 

Can you please provide the screenshot of the error message ?

Hi , 

Check the other folder when the lookup field appears, The "Unified Public Classic Email Templates" dropdown can be change to "Discount Requested Response" Folder. You can find the templates there. 

Hi , 

I changed various settings and checked, but an error occurs if the label is not entered correctly.

Try deleting and recreating this choice.

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V000077mJjR

Hello @Sakthi Priya, please make sure that your agent user is granted access on these contact/case objects. Eric

Hello @Gogada Mukesh, are you testing in the conversation preview ? have you well added the action as instructed ?  

Add an Action to Create a Booking

When the agent provides excellent recommendations and the client wants to book an experience, what should happen? Hint, the agent will create a new record within Salesforce.

1. Click New and select Create New Action.
2. Select Flow as the Reference Action Type.
3. For Reference Action, select Create Experience Session Booking.
4. Leave the other options as is, and click Next.
5. Uncheck the box labeled Show loading text for this action.
6. For Contact_Id, check Require Input.
7. For Guests, check Require Input and Collect data from user.
8. For Session_Id, check Require Input.
9. For Booking output, check Show in conversation.
10. For Output_Message output, check Show in conversation.
11. Click Finish.
12. Click Activate.

Eric