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MFrederick Live Chat Queue - Move chat visitor up in chat queue.
Is it possible to move a chat visitor up in the chat queue based on login user's account? We don't want to route them to a dedicated chat agent but just change their queue position so they are higher in the queue and have a shorter wait time. If anyone has done this that would be good information to have. Thanks
That said, since it's a queue, you could theoretically just reject and re-enque visitors above the chat you want to re-order.