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Srikanth Valluri
Live agent Details Tab Customization
Hi ,
How to customize the Details view of Live agent Console. and from where it is showing the data in that.
How to customize the Details view of Live agent Console. and from where it is showing the data in that.
https://help.salesforce.com/HTViewHelpDoc?id=console_assigning_layouts.htm&language=en_US
https://help.salesforce.com/HTViewHelpDoc?id=console_assigning_layouts.htm&language=en_US
I need to Customize these Visitor Details. Can you please help me.