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Vimal D Unable to Approve a recod using email response
created a custom object and created a Approval process for records that enter a certain criteria in that object. I have assigned a custom Visual Force Email Template to the Approval process. And based on the approval or rejection a field is updated appropriately. While testing I was not able to approve the record, the steps that I followed are
Create a new record based on the criteria
Click on the Submit for Approval button
I received email in the customer email template that I assigned in the user email address who will approve the record
I replied to the email with "Approve" in the first line (the reply went to something@something.wrkfl.salesforce.com)
There are no errors received but still record is still not approved.
could you please help
Create a new record based on the criteria
Click on the Submit for Approval button
I received email in the customer email template that I assigned in the user email address who will approve the record
I replied to the email with "Approve" in the first line (the reply went to something@something.wrkfl.salesforce.com)
There are no errors received but still record is still not approved.
could you please help
Here is snapshot of settings which you have to do in case you have not enabled Enable Approval through Email Response
Here check
this .
Regards
Nitesh