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Tege Tg 7
How to develop or integrate real-time chat(text,audio or video) in salesforce (with or without using chatter,whichever is possible),that will work in both desktop as well as mobile (salesforce1) platforms?
I am a student ..I am thinking of developing for salesforce chatter , simple live chat ...& if possible real-time audio/video chat ...in such a way that customers when they log in to desktop as well as mobile(salesforce 1 app) ,they can use this chat functionality..... Where should i start for developing this?...i saw integration of chat into salesforce using GoInstant 's (GoInstant has been acquired by salesforce.com) through WebRTC funtionality...but GoInstant has stopped signing up for this...
One paid app for salesforce is similar to this idea ,its name is BlueJeans...so that means such apps for salesforce are possible ..i dont need to develop such big ones like bluejeans... I just want to develop a simple real time chat where atleast 3 people can text-chat/audio-chat/video-chat in real time ,it would be very useful to me...
Can anyone please guide me??What are the different ways?
Also does chatter provide any such above functionality directly, & if so,how can we access it?
Also please tell me if there is any screen sharing functionality in salesforce itself or how to develop it if its not there?
One paid app for salesforce is similar to this idea ,its name is BlueJeans...so that means such apps for salesforce are possible ..i dont need to develop such big ones like bluejeans... I just want to develop a simple real time chat where atleast 3 people can text-chat/audio-chat/video-chat in real time ,it would be very useful to me...
Can anyone please guide me??What are the different ways?
Also does chatter provide any such above functionality directly, & if so,how can we access it?
Also please tell me if there is any screen sharing functionality in salesforce itself or how to develop it if its not there?
https://help.salesforce.com/HTViewHelpDoc?id=collab_chat_using.htm&language=en_US
1. Instant Messaging
2. Audio Call
3. Video Call
You can go to AppExchange for downloading this package using below URL:
https://appexchange.salesforce.com/listingDetail?listingId=a0N30000000qsoBEAQ
I would suggest for you Mirrorfly is right choice for all your features like Chat,video & voice call.
MirrorFly is a customizable messaging solution for enterprises to build or integrate diverse communication possibilities (Messaging, video, & voice calling) into the web & mobile applications. The solution offers customizable messaging APIs & SDKs to integrate communication within the application. MirrorFly offers flexible hosting possibilities such as on-premises & on-cloud with scalable infrastructure. The messaging solution supports 40+ sectors such as healthcare, education,social chat, so on