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rvsrrvsr 

issue With Email Alert in Work Flow

Hello Everybody ,

We have written a workflow rule on Lead Object  on created in our LMO org , the Email Alert as the action. We are using VF template in the Email alert.when a lead is created for Demos / Test Drives email is firing  fine by  populating all the data, but when a lead record is created for package Installation i.e; when Leadsource is "package Installation" email if triggered but without populating the data of merge Fields only Lead Name and Company are about to view . Email ,phone other formula fields are not populated with data in the email template .

Kindy share your views to me ,
Matthew MorrisMatthew Morris
I would take a look to see if this is related to record ownership and field permissions.  If I understand you correctly, it's working for some leads and not others?  Are those leads created in the same way with the same owner, or does one use the default lead owner or something like that?

HTH